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Terms & Conditions

Terms & Conditions

All electrical installation work will comply with BS7671: 2000 and any amendments in force at the time of the works.

All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional reasonable cost.

Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking / conduit.

Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to affect a fully satisfactory reinstatement.

Where agreed beforehand, chases to walls, etc will be re-filled to 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded unless specifically detailed as Included.

All endeavours will be made to undertake installation work to a clean standard, using dustsheets and vacuum cleaning equipment as necessary.

The contract outlines the expected duration of the installation work.

Whilst undertaking the supplementary work at the property, the client is required to provide water and power free of charge


Clearing and / or moving of furniture and other items blocking access to work areas are not included.

Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.

Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included unless specifically detailed as included.

Skips are for site use only and not for personal items. Skips used for personal items will incur an additional charge.

Extras and Variations

All extras and variations must be agreed in writing prior to commencement and paid upon agreement prior to works being carried out.

This must be agreed at Head Office and not with operatives on site. Failure to do this would leave void the guarantee.


The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.

Any additional work not covered in our quoted costs will attract additional charges plus material costs.

All figures quoted are valid for 30 days from the date of the estimate or quotation.

A VAT Surcharge of 20% is applicable on all of our prices.

Deviations from Building Regulations and BS7671:

All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a client requires deviation from such regulations, a written instruction and record will be required.

Risk and Title of Goods and Property:

The risk in all goods supplied shall pass to the Client upon delivery.

All goods supplied shall remain property of Techbuild until all sums due have been paid in full.


Techbuild warrants its installation work to be defect free for a period of three months from invoice date. Such cover does not extend to goods not supplied by Techbuild physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties. This does not affect your rights under the Consumer Rights Act 2015 or any other consumer legislation.


Any issues/problems or complaints regarding Operatives Sub-Contractor’s, the Client should, in the first instance, inform Techbuild  who will ensure that these are dealt with swiftly.


Unless agreed in writing, Payments must be made in full upon receipt of invoice.

Stage payments will be requested by prior arrangement. We reserve the right to request from you stage payments in the instance where works take longer than the time agreed at Quotation/Estimate.

All deposits are non- refundable.

Dispute Resolution

In the event of a dispute, mediation is to be the preferred method of resolution.

Where we cannot resolve any complaints using our own complaints procedure, we would look to involve Dispute Resolution Ombudsman for dispute resolution.

Complaints Policy

The business always endeavours to provide the best service for every customer. However, on rare occasions, there may be times where a customer may not be completely satisfied.

To ensure the business is able to put things right as soon as possible, please read our complaints procedure below. The business will then be able to respond promptly to ensure complete satisfaction.

As soon as works are complete, please inspect the work to ensure everything has been carried out based on the contract terms.

In the unlikely event there is anything you are not completely satisfied with, please contact the business so the problems can be rectified as soon as possible.

Our Procedure

Either call, email or write to us. The business aims to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.